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Stewardship Ontario Data Protection, Privacy and Security Policies

This statement sets out Stewardship Ontario’s data protection, privacy and security policies. It demonstrates our commitment to protecting the way we collect, use, maintain, disclose and dispose of our stakeholders’ information, and reflects applicable legislation. Our stakeholders include, but are not limited to, Stewards, Service Providers, Municipalities, Government /Government Agencies, Consumers, Industry Associations.These are our current policies, which may change at any time in the future.

Your Information

We only collect information that is necessary to operate our business. We do not share your business or personal information with entities outside of Stewardship Ontario, including other stewards, except for the purpose of managing our programs and fulfilling our business functions as mandated by the Resource Productivity and Recovery Authority (RPRA). Any employees and/or third parties who have access to our stakeholders’ financial information are made aware that it is confidential. In addition, we take measures to protect your confidential information against loss, theft, unauthorized access, disclosure, copying, use or modification, regardless of the format in which it is held. The safeguards we use reflect sound and secure practices and vary depending on the sensitivity and format of the information.

Protective measures include:

  • Physical Means: We take stringent measures to protect your physical information, such as creating highly secure office entry points, installing laptop locks, ensuring locked filing cabinets and allowing only need-to-know access to physical files.
  • Technological Measures: We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff. We use leading technologies such as (but not limited to) 128-bit Secure Socket Layer (SSL) encryption, firewalls and server authentication. While no safeguards can be considered 100% secure, Stewardship Ontario has adopted the highest level of industry security standards to protect your information.
  • Confidentiality Agreements: All employees and agents or contractors must sign a Confidentiality Agreement at the start of employment by, or a relationship with, Stewardship Ontario. Employees and third party contractors/consultants must also certify annually that they have maintained the confidentiality of the information entrusted to them.
  • Disposal Methods: The same safeguards used in the collection, use and disclosure of information shall be used in the destruction of the information to ensure its continued confidentiality

For further information about Stewardship Ontario’s Data Protection, Privacy and Security Policies, please

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